Privacy Policy
Last updated: 20 May 2026
Introduction
This privacy policy explains how dusk-core collects, uses, and protects personal information when you use our website or participate in our programs.
We are committed to protecting your privacy and handling your data responsibly. This policy applies to all information collected through dusk-core.com and during program participation.
Information we collect
Information you provide directly
When you register interest in programs or contact us, we collect:
- Your name and email address
- Child's age and relevant background information
- Program preferences and scheduling requirements
- Any additional information you choose to provide in messages
Information collected automatically
When you visit our website, we may collect:
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referral source
How we use your information
We use collected information to:
- Respond to your enquiries about programs
- Process program registrations and enrollment
- Communicate about scheduling and program details
- Improve our website and services
- Send relevant program updates if you've opted in
We do not sell, rent, or trade your personal information to third parties.
Legal basis for processing
We process your personal data based on:
- Consent: When you submit forms or contact us, you consent to us processing your information
- Legitimate interests: We have legitimate interest in responding to enquiries and delivering programs
- Contract fulfillment: When you enroll in programs, processing is necessary to fulfill that contract
Data retention
We retain personal information only as long as necessary:
- Enquiry information: Retained for one year after last contact
- Participant records: Retained for three years after program completion for continuity of service
- Financial records: Retained for six years as required by UK tax law
After retention periods expire, data is securely deleted.
Your rights
Under UK data protection law, you have rights to:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal data
- Restriction: Request limitation on how we process your data
- Portability: Request transfer of your data to another organization
- Object: Object to processing of your personal data
To exercise these rights, email [email protected]
Children's privacy
Our programs serve minors, but we collect personal information only from parents or guardians. We do not knowingly collect personal information directly from children under 16 without parental consent.
During programs, we may collect limited information about participants (age, program progress) but this is always with parental knowledge and consent.
Cookies
Our website uses minimal cookies for essential functionality. See our Cookies Policy for detailed information about cookie usage and management.
Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission is completely secure. We cannot guarantee absolute security of information transmitted through our website.
Third-party services
We may use third-party services for email communication and website hosting. These providers process data on our behalf under strict confidentiality agreements and are not permitted to use your data for their own purposes.
Changes to this policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes indicates acceptance of the updated policy.
Contact us
For questions about this privacy policy or how we handle your data:
Email: [email protected]
Address: 42 Leith Walk, Edinburgh, EH6 5HB, United Kingdom
Complaints
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
ICO website: dusk-core.com